If you are having trouble getting your items in game after the purchase has gone through, follow these step.
- The first thing you should do is relog entirely. Relogging may give your player the permissions and/or the ranks you purchased.
- Some purchases can take up to 10 minutes for the server to process. Please try the next steps after waiting 10 minutes.
- If you still havent gotten your items after 10 minutes of waiting and relogging at least once, please make a ticket on our discord (link) by typing "-new" in any channel!